Matching Dog Lead
UK Delivery Options
- Royal Mail Tracked 48 - FREE on all orders over £80
Tracking to delivery point and aims to deliver in two to three working days.
- Royal Mail Tracked 24
Tracking to delivery point and next working day delivery aim.
Europe & Worldwide Delivery
- International Tracked
Please note, most international items do not get tracked anymore in Royal Mails system due to COVID-19. The parcel will fall into your local postal operator's system when the items have left Heathrow worldwide distribution centre and reached your country. In most cases your local postal service will provide continued tracking. This will be linked through the tracking number you are given from us. If there is a delay, it may be that your order is held up in customs.
Following Brexit, unfortunately, If you are choosing to order from us overseas, you may be subject to pay VAT and import duties on the goods ordered. Sadly we cannot guarantee you won't be. This is imposed once your goods reach the specified destination.
If this is the case, for your order to be released and delivered to your chosen shipping address, within Europe, this could require an additional charge. Please account for any additional charges before placing your order.
Customs policies vary depending on your location.
We have no control over these charges and cannot predict what they may be.
There are multiple options available to find this information. If you are unsure, please contact your local customs office about any aspect of cross boarder shipping or further information you wish to know.
Speedray Design Wear cannot be held responsible for any cost, delays or issues that occur from shipping outside of the UK.
We have so much love and support outside of the UK. We hope this changes soon! To help the best we can. We do offer Free shipping over £100 within Europe and there are discounts codes available to use. Orla10 will give you 10% off if you don't have one. To help mitigate your risk, we recommend keeping your order below £130. If you would love to get more items, consider splitting your order to match our different handmade fulfilment times. Again, this is only a suggestion.
Thank you so much. Please note - any orders returned to ourselves due to not being claimed from customs will not qualify for a refund on the delivery cost. You will only be refunded for the goods, once we've received them, safely back.
Shipping outside of Europe will continue as normal.
Changes To Your Delivery Address
If there are any changes to a shipping address, please contact us as soon as possible through firstname.lastname@example.org. If the order has not yet been shipped we will be able to accommodate any changes.
SPEEDRAY SIGHTHOUND FASHION
BELOW YOU WILL FIND FULFILMENT TIMES FOR OUR GARMENTS & ACCESSORIES.
We've created a special relationship with our lovely team of local seamstresses to bring you the very best of Sighthound fashion, practicality & overall experience.
Our products are individually handmade to order in the UK, preventing over-production or waste of materials.
Today, we have 8 Amazing full & part time seamstresses, all working from home, locally to ourselves in Lancashire. They adore what we do and love sharing their amazing sewing experience & skills through our designs.
Orders containing multiple items will fall into the time period of the highest fulfilment item within your order.
Current fulfilment times will updated relative to our seamstresses work load.
Thank You For Supporting Our Dream!
We will be keeping you updated along the making of your purchase. We know just how exciting it can be! We can't wait either! We have been working so hard on bringing together an amazing team in our 1st year for this exact reason. To bring an enjoyable experience whilst you wait for you purchase to be made. Hand-making items does come with logistical challenges but the response when received are un-like no other.
We have failed, made mistakes and learned so much to bring you our most efficient & quickest fulfilment times to date. We are only going to get better from here.
We fell in love with the process of bringing our ideas to life through design and garment making. Buying off the shelf just never worked for us. With the perfect models to get started, our family of 5 Whippets helped share our vision of Sighthound fashion. Now 6, with young Orla in the photo. If you're reading this, you rock! Thank you so, so much for your support. We can't wait to see you styling Speedray! Orla10 will give you 10% off your first order.
The Speedray team
Donna, Josh & Our Amazing Seamstresses