Shipping policy
UK Delivery Options
- Royal Mail Tracked 24
Tracking to delivery point and next working day delivery aim
Options
- Royal Mail Tracked 48
Tracking to delivery point and aims to deliver in two to three working days
Options
Europe & Worldwide Delivery
- International Tracked
Important Information
Please note, most international items do not get tracked anymore in Royal Mails system due to COVID-19. When the items leave Heathrow worldwide distribution centre. Royal Mail is unable to do anything as the items will fall into your local postal operator's system. In most cases, your local postal service will provide continued tracking which will be linked through the tracking number you are given. If there is a delay, it may be that your item is stuck in customs.
Following Brexit, unfortunately, If you are choosing to order from us overseas, you may be subject to pay VAT and import duties on the goods ordered. This is imposed once your goods reach the specified destination. If this is the case, for your order to be released and delivered to your chosen shipping address, within Europe, this could require an additional charge. Please account for any additional charges before placing your order. Customs policies vary depending on your location. We have no control over these charges and cannot predict what they may be. There are multiple options available to find this information. If you are unsure, please contact your local customs office about any aspect of cross-boarder shipping or further information you wish to know. Speedray Design Wear cannot be held responsible for any cost, delays or issues that occur from shipping outside of the UK. Shipping outside of Europe will continue as normal. Thank you so much.
Changes To Your Delivery Address
If there are any changes to a shipping address, please contact us as soon as possible through info@speedraydesignwear.com. If the order has not yet been shipped we will be able to accommodate any changes.